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Got a question, an issue with an order, or anything else? Write to us. Our support will get back to you shortly and pass your request to the right team member.
What we can help with
Write to us about anything. You do not need to decide whether a question is “important enough” - if you are unsure, that is exactly what we are here for.
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A purchased prediction not showing, an unclear pick or odds, a result that has not been settled, a question about a combo prediction.
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How the platform works
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The referral programme, commission payouts, collaborations or media - write in and we will connect you to the right person.
What happens next
Every message is read by a person, not a bot. We usually reply within a few hours and always within 24 hours, every day including weekends. Payment issues are handled first.
Never hesitate to get in touch. We would far rather answer ten small questions than leave you stuck with one problem.
We are not a bookmaker: there are no deposits or withdrawals here
- •We sell football match analyses and predictions. You place the bet yourself at your own bookmaker, and any winnings are paid out by them.
- •You have no betting balance with us, so there is nothing to deposit or withdraw. The only money you pay us is the price of an analysis or a membership.
- •The numbers in My account are a tracker: you record your own stake and the odds you got, and we compute your profit, ROI and win rate.
- •TipMistr Credits are loyalty points for the Game zone and tailor-made analyses. They have no cash value and can never be cashed out.
Lucie Veselá
Customer support
Takes care of every question and passes it to the right colleague. First reply usually within minutes.
support@tipmistr.czContact the team directly
Want to talk to a specific team member? You can write to each of them directly.
The TipMistr editorial team
At TipMistr, every published prediction is built on a structured analytical process, not opinion. Our team combines statistical modelling, tactical sports analysis, market tracking and historical performance data to identify value opportunities across the major football competitions.
Instead of short-term wins, our methodology prioritises long-term consistency, disciplined decision-making and transparent analysis.
Betting is not guessing results. It is finding pricing errors.
A recreational bettor asks “who will win?”. A professional asks “are these odds wrong?”. Everything here is built on the second question. We do not try to predict football - we look for the moments where a bookmaker prices a probability differently to the data.
What we actually do
Every day we work through dozens of fixtures, and publish only the ones where a measurable gap remains between our estimated probability and the offered price. Most matches end with no analysis at all. That is not laziness, that is the entire principle.
Why fewer means more
Volume is the fastest route to negative returns. We stay in the markets where our record is provable - goal lines and double chance - and deliberately avoid the ones that cost us money in the past. Odds are capped at 3.20.
Discipline over emotion
Every analysis passes a devil's advocate check: what exactly has to happen for this pick to fail. If we cannot answer that, the pick is not published. We expect the same discipline from you - a flat stake, a clear plan, no chasing losses.
Transparency without excuses
We publish the losses too. The full result history is public, including the run that did not work. A number you cannot verify is not proof - and without proof there is no reason to ask anyone for trust.
Our goal is not for you to win today. Our goal is that a year from now you are still betting to a system - and still ahead.
Meet our team
Martin Dvořák
Senior football analyst
Martin is responsible for football analyses across the Czech top flight and elite European competitions. His work combines tactical match assessment, statistical indicators, injury reports, congested schedules and bookmaker odds to uncover betting opportunities with positive expected value.
Every prediction goes through a structured analytical process that balances team performance metrics against market movements before publication. Martin believes successful betting is built on consistency, discipline and objective analysis, not intuition.
Key expertise
Role at TipMistr
Creates detailed football analyses and prepares daily betting recommendations based on statistical research and tactical assessment.
The rest of the team
Tomáš Novák · data analyst
Builds and tunes our probability models, checks data quality and makes sure no tip leaves the desk without numbers behind it.
Jakub Marek · match analyst
Goes through line-ups, absences and tactical context. His job is to find why our pick could fail before we send it to clients.
Lucie Veselá · customer support
Answers client e-mails and handles payments and access. Most questions are resolved the same day.
Our principles
Data-driven decision making
Continuous market monitoring
Objective analytical methodology
Long-term profitability over short-term results
Responsible gambling principles
A transparent analytical process
Shipped in the past month
We build on the platform every week. Here is what is newly available inside your account.
- Telegram9 September 2026
25 credits for joining Telegram
Join our channel once and 25 TipMistr Credits land in your account.
- Programme6 September 2026
Referral reward contest
A new partner contest with a countdown to the deadline and a bonus for your first chat message.
- Match Centre2 September 2026
Ruled-out goals and split scorers
The live match view now lists home and away scorers separately, with disallowed goals struck through.
- Chat28 August 2026
A chat room on every analysis
Each pick and each combo ticket gets its own room, translated automatically between CZ, SK, EN and DE.
- Tickets22 August 2026
Combo tickets with countdowns
Double, triple and jackpot tickets with legs ordered by kick-off, live countdowns and a status per match.
- Membership16 August 2026
Club sale prices with a hard deadline
Reduced membership pricing runs until 30 September 2026, after which the original prices return automatically.
- Credits11 August 2026
Wheel of fortune and the daily quiz
Daily activities that earn TipMistr Credits to extend membership or unlock an analysis.